Saturday, April 04
I Have Bad News, And Expensive News
Installed OpenVZ on Akane (installing OpenVZ is a piece of cake).
Rebooted.
No server.
This is not good.
It could be a whole lot worse, since there's nothing on the server, no files, no users. Still, I can't reach it at all.
One of the things I love about SoftLayer is that IPMI - remote monitoring and KVM - is standard on all servers. Many other providers are heading that way now, but SoftLayer was one of the first.
So I log in via IPMI - which is good in itself, because it means the server is up. And I poke around a bit, and find that I have no network cards. Funny, they were around here a minute ago.
So I restart the networking subsystem and am informed:
Some more digging revealed the fact that the network chips on Akane's motherboard - the Intel 82576 - was first supported in the 2.6.25 kernel. OpenVZ runs 2.6.18. So do CentOS 5.3 and RedHat Enterprise 5, but someone there must have backported the driver.
I downloaded the OpenVZ 2.6.26 kernel - a development version, not recommended for production - and that was, if anything, worse. Definitely no network, anyway.
So it looks like we're getting Virtuozzo after all. Which will cost me extra, but... Well, mostly it will just cost me extra. It has some nice features, like a user control panel so you can look after your own virtual machine. I don't have any users who actually need that... Well, I'm sure I could find some, but it's not what I'm here for.
Anyway, I've sent an email off to sales to get the move to Virtuozzo-land under way - which will involve wiping Akane clean and reinstalling her again, probably at least twice - and then I can get things under way once more.
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Installed OpenVZ on Akane (installing OpenVZ is a piece of cake).
Rebooted.
No server.
This is not good.
It could be a whole lot worse, since there's nothing on the server, no files, no users. Still, I can't reach it at all.
One of the things I love about SoftLayer is that IPMI - remote monitoring and KVM - is standard on all servers. Many other providers are heading that way now, but SoftLayer was one of the first.
So I log in via IPMI - which is good in itself, because it means the server is up. And I poke around a bit, and find that I have no network cards. Funny, they were around here a minute ago.
So I restart the networking subsystem and am informed:
Bringing up interface eth0: igb device eth0 does not seem to be present, delaying initialization [FAILED]That's not good. The fact that this message does not appear anywhere on the internet is extra not good with cream.
Some more digging revealed the fact that the network chips on Akane's motherboard - the Intel 82576 - was first supported in the 2.6.25 kernel. OpenVZ runs 2.6.18. So do CentOS 5.3 and RedHat Enterprise 5, but someone there must have backported the driver.
I downloaded the OpenVZ 2.6.26 kernel - a development version, not recommended for production - and that was, if anything, worse. Definitely no network, anyway.
So it looks like we're getting Virtuozzo after all. Which will cost me extra, but... Well, mostly it will just cost me extra. It has some nice features, like a user control panel so you can look after your own virtual machine. I don't have any users who actually need that... Well, I'm sure I could find some, but it's not what I'm here for.
Anyway, I've sent an email off to sales to get the move to Virtuozzo-land under way - which will involve wiping Akane clean and reinstalling her again, probably at least twice - and then I can get things under way once more.
Posted by: Pixy Misa at
11:46 PM
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1
What I find most amazing is that the new server is in Texas, and you are half way around the world in Australia, and are doing all this as if you were sitting in the same room with it.
Posted by: Steven Den Beste at Sunday, April 05 2009 03:21 AM (+rSRq)
2
Oh yeah, the systems SoftLayer have put in place let me do stuff I wouldn't have dared to try at previous providers.
I can reinstall the OS - even boot from an uploaded CD - repartition the boot drive, boot the server from a matching virtual recovery disk if it crashes. I can see the temperature of each component and the speed of each fan. It's great!
I can reinstall the OS - even boot from an uploaded CD - repartition the boot drive, boot the server from a matching virtual recovery disk if it crashes. I can see the temperature of each component and the speed of each fan. It's great!
Posted by: Pixy Misa at Sunday, April 05 2009 04:52 AM (PiXy!)
3
Dont forget they also have very nice customer service/support across all three of their DC's: Dallas, Washington D.C. and Seattle.
Oh and welcome to SoftLayer.
Posted by: Time at Tuesday, April 07 2009 09:12 PM (ePpi5)
4
Oh, we've been with SoftLayer since 2006. 
Posted by: Pixy Misa at Tuesday, April 07 2009 09:40 PM (PiXy!)
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