Dear Santa, thank you for the dolls and pencils and the fish. It's Easter now, so I hope I didn't wake you but... honest, it is an emergency. There's a crack in my wall. Aunt Sharon says it's just an ordinary crack, but I know its not cause at night there's voices so... please please can you send someone to fix it? Or a policeman, or...
Back in a moment.
Thank you Santa.

Wednesday, September 18

Blog

We're Back, Probably

Customer service bot with an itchy trigger finger took us down over an abuse ticket that I had already resolved.

I got us up and running using a proxy server and an SSH tunnel, but then managed to reach a human and got things restored.

Well, that was fun.  If you can't see this post, let me know.

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